Contact Us
We’re a small team and we genuinely read every message — about an order, sizing, a product question, or just to show us your pet.
support@oliveandbone.com
We reply within 24–48 hours, Monday to Friday.
Customer support hours
Monday–Friday, 9am–5pm (ET). Messages sent on weekends are answered the next business day.
Order help
Have your order number handy and we’ll sort it out fast. For returns, see our Refund & Returns Policy.